Privacy Policy

Register description Guldviva AB

Data controller: 
Fredrik Lundberg

Deputy data controller:
Maria Karlström
Frida Lawergren
Annie Lahti

The purpose of the data is to maintain contact opportunities with Guldviva AB's customers, as well as to collect data on individual customers' purchases in order to calculate earned bonuses for each customer. Customers are only registered on request when purchasing in store and when they make purchases through www.guldviva.com.

Customers who sell items in silver and gold to Guldviva AB are registered as suppliers. In these cases, bank account details are also registered to enable payment to the customer's bank account.  

Customers are divided into categories according to customer or supplier (when selling metal objects), country, and place of purchase (store or webshop). The register contains name and address, as well as e-mail. Information about the customer's language is also saved. Furthermore, information about the recipient of the goods is registered if the customer has requested it, then only with name without contact information as well as information about consent for marketing information.

The contact information is saved in order to send the annual bonus voucher based on the customer's annual purchases, as well as for the company's e-mail distribution. The customer can choose to terminate the e-mail distribution, in which case the e-mail address will be deleted.

 

Guldviva neither sells, leases, nor markets your personal information to third parties. We may share your information with third parties when they perform services on our behalf, for example:

  • Fulfill orders
  • Deliver package
  • Maintenance of our Klubb Guldviva program
  • Send marketing material
  • Conducting surveys and analyses

Guldviva reserves the right to transfer personal data and other information received from the user to the authorities in the event of violation of applicable laws and regulations.

The registry is stored electronically and protected with firewalls and other technical methods. Only authorized representatives of Guldviva have the right to access and update the registry. Each authorized registry administrator uses personal login credentials.

Guldviva.com uses SSL (Secure Sockets Layer) encryption to protect your personal information during data transport. SSL protects the information you send through our websites, such as order information like name and address.

As a customer, you can choose to:

  1. Opt out of receiving marketing material or promotional offers, marketing material via email, phone, or mobile.
  2. Update and correct your personal information.
  3. Cancel your account or request that we no longer use your information to provide services to you.

In all cases, please contact us at:
E-mail: [email protected]
Tel. +3581822130

You can also send a letter with your request and current contact information to:  

Guldviva AB
Sjökvarteret 
22100 Mariehamn
Åland

Customers can also choose to unsubscribe from promotional offers/marketing messages directly in the messages.